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We love hearing from you. Clicking the “Chat” link at the bottom of your main screen, makes it possible to chat with a Vancouver Baskets Associate. This service is available from 9 a.m. - 8 p.m. Eastern Standard Time, 7 days a week.
To speak with a Vancouver Baskets Associate by phone, feel free to call +1 (888) 887-4306, from 9 a.m. - 8 p.m. Eastern Standard Time, 7 days a week.
Vancouver Baskets Customer Service will be able to assist with questions related to purchases made on vancouverbaskets.ca provided you have an order number.
You may email a Vancouver Baskets Sales Associate 24 hours a day, 7 days a week. Emails will be responded to within 24 hours.
| New Corporate Orders | corporders@vancouverbaskets.ca |
| New Residential Orders | neworders@vancouverbaskets.ca |
| General Enquiries | cs@vancouverbaskets.ca |
| Address or Order Changes | orderchanges@vancouverbaskets.ca |
| Accounting/ Billing Issues | billing@vancouverbaskets.ca |
| Delivery Status/Issues |
delivery@vancouverbaskets.ca or check out our Order Status Checker App. |
| Damaged/ Missing Gifts or Products | damages@vancouverbaskets.ca |
| Product Quality Issues | productquality@vancouverbaskets.ca |
| Refunds or Credits | refunds@vancouverbaskets.ca |
| Other Customer Service Issues | othercs@vancouverbaskets.ca |