Terms of Service

OVERVIEW

Welcome to Vancouver Baskets. The terms “we”, “us” and “our” refer to Vancouver Baskets. Vancouver Baskets operates this website and store, including all related content, features, tools, products and services (the “Services”), to provide ordering, delivery, and customer support.

This store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By accessing or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use the Services.

SECTION 1 - ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your province or territory of residence, or that you have consented to allow your minor dependents to use the Services on devices you control.

You may be required to provide information such as your name, email, billing, payment, and delivery details. You represent that all information provided is accurate, current, and complete.

You are responsible for maintaining the security of your account credentials and for all activity under your account. Accounts may not be transferred, sold, or assigned.

SECTION 2 - PRODUCTS

We make reasonable efforts to accurately present our products and services. However, product appearance, including colour and presentation, may vary based on device settings and other factors.

We do not guarantee that product appearance or presentation will exactly match images shown.

Product descriptions, availability, and pricing may change at any time without notice. We reserve the right to limit quantities or discontinue products at our discretion.

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase. Vancouver Baskets may accept or decline any order at its discretion.

Orders are not accepted until payment has been received and processed. We may contact you using the information provided if changes or cancellations are required.

Please review your order carefully before submitting, as cancellations or changes may not be possible after processing begins.

Purchases are subject to our Refund Policy and Delivery Policy.

You agree that purchases are for personal or gifting use and not for resale or redistribution without our prior written consent.

SECTION 4 - PRICING AND BILLING

Prices, discounts, and promotions may change without notice. The price charged will be the price at the time the order is placed, as shown in your order confirmation.

Prices do not include applicable taxes, delivery fees, or other charges unless stated.

You agree to provide accurate billing and payment information and authorize us to charge your selected payment method for all applicable amounts.

SECTION 5 - DELIVERY

Delivery times are estimates only and are not guaranteed. Timing may vary due to routing, traffic, weather, recipient availability, and operational capacity.

Delivery is coordinated through local fulfillment and delivery operations.

Risk of loss transfers upon confirmed delivery to the recipient.

We are not responsible for delays caused by circumstances beyond our control, including weather, transportation disruptions, or operational constraints.

SECTION 6 - INTELLECTUAL PROPERTY

All content and materials on the Services, including text, images, graphics, branding, and design, are owned by Vancouver Baskets or its licensors and are protected by Canadian and applicable international intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or exploit any content without prior written consent.

All rights not expressly granted are reserved.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools that we do not control or monitor.

These tools are provided “as is” and “as available” without warranties or endorsements. Use of such tools is at your own risk.

Future features or tools will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may include links to third-party websites. We are not responsible for their content, policies, or practices.

Your use of third-party services is at your own risk, and you should review their terms and policies.

SECTION 9 - SHOPIFY PLATFORM

The Services are powered by Shopify. All purchases are made directly with Vancouver Baskets.

Shopify is not responsible for any aspect of your transactions, including product issues or delivery outcomes. You release Shopify from any related claims.

SECTION 10 - PRIVACY

Your personal information is governed by our Privacy Policy and, where applicable, Shopify’s Privacy Policy.

By using the Services, you acknowledge these policies.

SECTION 11 - FEEDBACK

If you submit feedback or content, you grant Vancouver Baskets a perpetual, worldwide, royalty-free license to use, modify, and distribute such content for any purpose.

You represent that you have the rights to submit such content and that it does not violate any laws or third-party rights.

SECTION 12 - ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions, including after an order has been submitted, and to cancel or modify orders where necessary.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You agree not to:

• Violate any laws or regulations

• Infringe intellectual property rights

• Submit false or misleading information

• Transmit harmful code or malware

• Interfere with the operation or security of the Services

We may suspend or terminate access for violations.

SECTION 14 - TERMINATION

We may terminate or suspend access to the Services at any time without notice.

You remain responsible for any outstanding obligations.

Provisions that by their nature should survive termination will continue to apply.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee uninterrupted, secure, or error-free use of the Services.

Some jurisdictions may limit these exclusions, in which case they may not apply.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Vancouver Baskets and its affiliates will not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, data, or revenue, arising from your use of the Services or products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Vancouver Baskets and its affiliates from any claims, damages, or expenses arising from your breach of these Terms, violation of law, or misuse of the Services.

SECTION 18 - SEVERABILITY

If any provision is found to be unenforceable, the remaining provisions will remain in effect.

SECTION 19 - ENTIRE AGREEMENT

These Terms, together with referenced policies, constitute the entire agreement between you and Vancouver Baskets.

SECTION 20 - ASSIGNMENT

You may not assign these Terms without consent. We may assign them without restriction.

SECTION 21 - GOVERNING LAW

These Terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada.

You agree to the exclusive jurisdiction of the courts of British Columbia.

SECTION 22 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

SECTION 23 - CONTACT

For questions about these Terms, please contact us through the Contact Us page on this website.