Accessibility

Our Commitment to Accessibility

We aim to ensure our websites can be accessed and used by as many people as possible, including individuals with disabilities.

This statement reflects our approach to accessibility in accordance with applicable Canadian accessibility expectations.

We make reasonable efforts to improve the accessibility and usability of our websites on an ongoing basis.

Accessibility Standards

Our goal is to align our websites with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, where reasonably achievable.

Accessibility considerations are incorporated into our design, development, and content practices, and we work to identify and address potential barriers as technology and standards evolve.

Ongoing Efforts

Accessibility is an ongoing process. We regularly review our websites and make updates to improve usability, including:

• Improving keyboard navigation and screen reader compatibility

• Ensuring sufficient color contrast and readable text

• Supporting assistive technologies commonly used by visitors

• Reviewing new content and features with accessibility in mind

Because our websites are dynamic and may include third-party tools or integrations, some content or functionality may not yet be fully accessible.

We do not guarantee that all content will be fully accessible at all times.

Third-Party Content

Some features or content on our websites may be provided by third parties (such as payment processors, embedded tools, or apps). While we encourage accessibility best practices from our partners, we do not control all third-party content and cannot guarantee its accessibility.

Assistance and Feedback

If you experience difficulty accessing any part of our website, or if you need assistance placing an order or finding information, please contact us so we can provide assistance.

We welcome feedback and will make reasonable efforts to address accessibility concerns where feasible and to respond promptly.

Contact Us

If you have questions about accessibility or need support, please contact our customer service team through the contact methods listed on our website. When reaching out, please include:

• The webpage or feature you were trying to access

• A brief description of the issue you encountered

• The assistive technology or device you were using (if applicable)

Continuous Improvement

We are committed to continually improving the accessibility of our websites and view accessibility as an important part of providing a positive experience for all visitors.