Vancouver Baskets · from New Zealand
Send gift baskets to Vancouver from New Zealand
Place the order from New Zealand and we do the rest in Vancouver: the basket is made up in our studio and taken to the recipient — the same day around Vancouver and the Lower Mainland, by courier elsewhere in BC. You pay in Canadian dollars; the recipient pays nothing and no customs or import fee applies.
Filling in the checkout from New Zealand
We take orders from New Zealand every week. The checkout asks for two sets of details — the person paying and the person receiving — and confusing them is the only common mistake:
- Your side. Card name, street address, suburb, city and postcode and postcode go in the billing fields, nowhere else.
- Their side. Name, street, city, BC, a Canadian postal code such as V6B 1A1, and the recipient's own phone number in the delivery fields — the driver or courier calls the recipient, never the buyer.
- The message. The greeting card names you as the sender; the paperwork in the parcel shows no prices.
What a New Zealand card is charged
PricingIn CAD. The menu's alternatives are USD, GBP, EUR, AUD and JPY; New Zealand dollars is missing, so the CAD amount is your reference.
How it's chargedIn Canadian dollars, the full amount visible before you pay — gift, Canadian tax, delivery to the address. What appears in New Zealand dollars on your statement is your bank's conversion at its rate, sometimes with a fee the store doesn't control.
Card typesVisa, Mastercard, American Express, Discover, Diners Club and JCB (the store's listed marks, 2026-09-15). A New Zealand card is accepted; give the billing address your bank holds.
Zero at their endNothing is collected from the recipient — no import fee, no duty, no customs — since the basket is built and delivered in Canada.
When can it arrive?
Not your postcode — the recipient's Canadian one. The checkout's delivery service looks it up and tells you same-day or courier, and how long.
The 11:00 a.m. Pacific cut-off gives same-day delivery in Vancouver and the Lower Mainland (free over $100, else $15.99–$19.99); the 2 p.m. Pacific cut-off gets a courier parcel moving to the rest of BC, one to three business days away, with the rate at checkout.
Delivery timing, in your time
Read the deadlines in Pacific Time, the recipient's zone. Same-day (Vancouver and the Lower Mainland): order by 11:00 a.m. Pacific, any day; businesses receive no later than 5 p.m., homes no later than 9 p.m. Courier (rest of BC): order by 2 p.m. Pacific, Monday to Friday, to ship that day; one to three business days to arrive. For September 17, 2026, that means:
| Time zone | Same-day cut-off (11:00 a.m. PT) | Courier cut-off (2:00 p.m. PT) |
|---|---|---|
| New Zealand (Pacific/Auckland, NZST) | 6:00 a.m. the next day | 9:00 a.m. the next day |
Today on this device: — for same-day, — for courier (your device's time zone: —).
When either side changes its clocks the difference shifts by an hour — the table holds for the date shown, and the live line recalculates each visit. At checkout pick the recipient's delivery date in Pacific time, not your local date; past 11 a.m. Pacific, the first same-day option is the next day. Closed Sep 30, Oct 12, Nov 11, Dec 25, Dec 26, Jan 1.
Letters, names and the card
New Zealand's languages are English and Māori; our store, checkout and delivery labels are English.
- The card. Any language is fine as long as it uses Latin letters; it prints exactly as typed.
- Buyer's name and address. In Latin letters, matching the card statement.
- Recipient's name and address. Latin letters only — the label and the courier's scanners are English, and a name in another script can't be matched at the door.
- Phone numbers. The recipient's Canadian number (area code included) in the delivery fields; your own may use the New Zealand country code.
Top sellers across British Columbia
Not enough New Zealand orders for a ranking, so: gifts already chosen from New Zealand, then eight of the store's bestsellers — live today, in Canadian dollars.
Easter Bunny Chocolate Treat Basket
$70.99
A New Zealand pick already
Nothing that needs ID at the door — offices, wards, families
Shop this gift
Craft Beer Gift Box
$53.99
A New Zealand pick already
For the ones who'd rather; travels well
Shop this gift
Taste of Summer Fruit Gift Basket
$65.90
A New Zealand pick already
Nothing that needs ID at the door — offices, wards, families
Shop this gift
Gourmet Cookie Assortment Gift Basket
$93.99
A New Zealand pick already
Nothing that needs ID at the door — offices, wards, families
Shop this gift
Custom Christmas Gift Baskets
Build to your budget
Set the budget, choose the contents
Shop this gift
Custom Wine Gift Baskets
Build to your budget
Set the budget, choose the contents
Shop this gift
Red Wine Gifts
Build to your budget
Assembled in our Vancouver studio
Shop this gift
North Pole Delivery Gift Set
$135.99
Nothing that needs ID at the door — offices, wards, families
Shop this giftBy kind of gift
Baskets, flowers and baked goods, all from the same Vancouver studio.
Where's my order, who to ask, and alcohol
Tracking your order
Enter the email address you ordered with and the postal code on the order on Order Tracking. If a just-placed order isn't there yet, wait a few minutes, then ask support, quoting the order number from your confirmation.
Help, in your hours
Help is at +1 (604) 636-0960 or [email protected] through the support page, 6:00 a.m. – 5:00 p.m. Pacific Time, seven days a week — the store's published hours (2026-09-15). Translated for September 17, 2026:
- New Zealand (NZST): 1:00 a.m. the next day – 12:00 p.m. the next day
Alcohol
You can send wine, champagne, beer or spirits to any address in BC provided the recipient is 19 or older — the legal drinking age here. Handover is to a person 19+ with photo ID only; the gift is never left unattended; couriers take an adult signature; and if no adult is home the delivery is re-attempted or held. Alcohol-free gourmet ranges and kosher wine are stocked.
Questions from New Zealand buyers
Will a New Zealand bank card work?
It will. Visa, Mastercard, American Express, Discover, Diners Club and JCB are all taken with a New Zealand billing address; you're charged in CAD and your bank does the conversion.
Does the recipient pay anything — customs, duty, delivery?
No. The gift is made and delivered inside Canada; there is no customs or import fee. Delivery is free on orders over $100 in the same-day zone; courier shipping is shown to you at checkout.
Same-day from abroad — really?
Yes, when the address is in Vancouver or the Lower Mainland and the order arrives by 11:00 a.m. Pacific that day (see the New Zealand equivalent in the table). The rest of BC is courier: order by 2 p.m. Pacific, delivered in one to three business days.
Can a bottle go in the basket?
It can, for a recipient aged 19 or over; the driver or courier asks for photo ID and won't leave it unattended.
What happens if the door isn't answered?
The driver finds a safe place or a neighbour and messages the recipient; couriers may also leave it safely. A gift containing alcohol is re-attempted or held instead.
From Vancouver outward
New Westminster, Maple Ridge, Port Coquitlam, Port Moody, Langley Township and more — all same-day, being Vancouver and the Lower Mainland; the rest of British Columbia is courier territory. Since May 2024, 46% of gifts from New Zealand went to Vancouver, 6% of gifts from New Zealand went to Burnaby; the median order was roughly $125 CAD and December the busiest month. Each major destination has its own page: Vancouver, Burnaby, North Vancouver, Surrey, Nanaimo, Port Moody, Richmond, Victoria, Coquitlam, Courtenay, Delta.
All delivery areas